Enterprise Platforms

Enterprise workflow automation on the platforms you already run

Modernise the core, put agents to work inside it and build the teams that run it.

Talk to Aionos
Colleagues working together in an office

Enterprise Platforms

Solution areas

The platforms you already run

Enterprise platform implementation & modernisation

Customer relationship management (CRM), enterprise resource planning (ERP) and IT service platforms, connected end to end.

  • CRM implementation and modernisation
  • AI-native sales, service and HR workflows
  • Industry-specific CRM set-ups
  • Agents embedded in daily platform work

Enterprise workflow automation

Agents take on high-volume back-office work, with people approving what matters.

  • Finance, HR and service agents
  • Email and document orchestration
  • Automation for legacy portals
  • Business rules and unified dashboards

AI capability centres

Your own in-house AI team, built and then handed over.

  • Location strategy and set-up
  • AI talent hiring and onboarding
  • Governance and operating model
  • Managed until you take ownership

Delivery approach

From one process to live, measured results

Each step is signed off before the next begins.

01

Platform and process review

Process blueprint
02

Workflow redesign

Approved design
03

Agent embedding

Tested integrations
04

Go-live and handover

Performance report

Evidence in action

What changed when the work went live

Financial consultation
BFSIAPAC

Enterprise Platforms · BFSI · APAC

Portal-ready catalogue modernisation for financial services

100 items portal-ready in 8 weeks
Zero errors in transition
Read client story

Nearly 100 legacy catalogue items blocked a move to self-service. Every item was redesigned for the portal, with automated testing, inside a fixed window.

People reviewing business documents
Travel & aviationAPAC

Enterprise Platforms · Travel & aviation · APAC

AI-powered CRM frees travel agents to focus on clients

5+ agencies onboarded since March 2026
Fewer dropped leads
Read client story

Travel agencies spent most of their time on admin across disconnected tools. An AI-powered CRM now automates leads, documents and client communications.

Service adviser working with a headset
Travel & aviationAPAC

Enterprise Platforms · Travel & aviation · APAC

Automating the inbox with AI-powered email orchestration

20% better service-level performance
30% higher analyst productivity
>95% translation accuracy
Read client story

Service requests from several markets were logged, translated and keyed in by hand. The full ticket lifecycle now runs automatically, in every language.

Frequently asked questions

Direct answers about enterprise workflow automation

What is enterprise workflow automation?

Enterprise workflow automation uses agents, rules and robotic process automation to complete high-volume work across finance, HR, service and back-office systems. Routine steps run automatically, while people approve the decisions that matter.

Do we have to replace our CRM or core systems?

No. Aionos works with the CRM, ERP and IT service management platforms you already run, through approved interfaces. Where a platform needs work, implementation and modernisation run as part of the same programme.

What is an AI capability centre?

An AI capability centre is an in-house team of AI engineers, specialists and leaders that an enterprise owns. Aionos sets it up, from location and hiring to governance, runs it until it is ready and then hands it over.

Can agents work inside legacy systems?

Yes. Where a system has no modern interface, agents use robotic process automation and computer vision to act on legacy portals, with the same permissions, approvals and logging as any other action.

Explore other capabilities

Add what your priority needs next

Enterprise Platforms

Get more from the platforms you already pay for

Start with one process that still runs on manual handoffs. We’ll show where agents can take it.

Start the conversation

Design review / Content pending